Delivery Policy

Order Processing

• Orders are processed within 1-2 business days (excluding weekends and holidays) after payment is confirmed.

• Customers will receive a confirmation email with tracking details once the order has shipped.

Shipping & Delivery Times

• Standard shipping takes 3-7 business days depending on location.

• Expedited shipping options may be available at checkout.

• Delivery times are estimates and may vary due to carrier delays, weather, or other unforeseen circumstances.

Shipping Restrictions

• We ship only within the United States to states where our products are legally allowed.

• We do not ship to P.O. boxes or military addresses (APO/FPO).

• Customers are responsible for ensuring compliance with their local laws before placing an order.

Discreet Packaging

• All orders are shipped in plain, unmarked packaging for privacy.

• No branding or product descriptions will be visible on the outside of the package.

Tracking & Order Issues

• Once shipped, customers can track their orders using the provided tracking number.

• If an order is lost, delayed, or damaged during transit, please contact us at  support@purplebreak.com so we can assist in resolving the issue.

Failed Deliveries & Address Errors

• If a package is returned due to an incorrect address, the customer will be responsible for reshipping fees.

• We are not responsible for lost packages due to incorrect or incomplete addresses provided by the customer.